Happy Customers | Big River Hardware Testimonials & Reviews

 At Big River Hardware, customer satisfaction is our priority. Discover how our premium audio parts have delighted enthusiasts and professionals alike

 

Customer Reviews

Overall rating: 4.9 / 5 from 1004 reviews.

Customer photo review of Antique Radio Battery Eliminator Power Supply

I’m thrilled to say this power supply brought my great-grandfather’s Grunow 502 back to life! I’d been nervous about powering up a radio this old, but the unit was easy to set up and has run smoothly and reliably ever since. The output is clean and steady, and there’s no hum or flicker. Hearing the old Grunow play again for the first time in decades was incrediable. and this supply made it possible. It’s well made, does exactly what it promises, and I’d recommend it to anyone restoring an antique radio. Thank you for helping keep a family heirloom playing!

Antique Radio Battery Eliminator Power Supply

Customer photo review of Custom Guitar Knobs

Good looking walnut knob, but the shaft hole was not straight, which was a bummer. The faceted sides also have a few noticeable ridges or cut lines around the entire knob which are quite obvious and not really something I expected for the cost of this knob. Seems like a rough cut, unfinished.

Custom Guitar Knobs

Customer photo review of 12AY7 TUBE

Great tube, great price! Put it right to work.

12AY7 TUBE

Customer video review of 6Q7 TUBE

Excellent!!

6Q7 TUBE

Customer video review of 7G7 TUBE

Gus replaced G7G , and 6X5, 6J5, 6Q7, and the 6V6 tubes!! And he did got the old Zenith radio up playing Casey Cason’s Sunday feature on it!! Thanks to Ben and River’s Hardwares I’m have nothing to say, but great deals of gratitude,for all the help to get this old baby up and working off my Uncle’s 88 Birthday!! Which he received it from his Dad yrs ago!! Thankyou so Much!! Les Becker. Feature customer.

7G7 TUBE

Customer photo review of Acoustic Guitar Pickguard

Took so time to arrived.Was worried but then came from China.Better the expected.Had Hofner bass the controls went bad. Had white pearl plate.Which matched original puck guard.New control plate. Came cream pearloid, oh no. Had to match.This was the only place even close to the right Cream.Worked out way better then dreamed.Mateched fantastically.Even could match pinkie rest.Easy to work with.Tacty to sticky to stuck.Easy to sand and shape.Cutting take some care.Had enough to then upgrade my Washburn J-3 pick guard from black to cream.Now both looking fantastic with that blond wood of them both. Well worth even penny sent and time needed.Both now one of a kind and increased in value.

Acoustic Guitar Pickguard

Customer photo review of radio dial rubber glass gasket

The dial glass rubber gasket turned out absolutely perfect. Throughout the many years your products have completed MANY restored tube radios to original style. THANKS, CHUCK

radio dial rubber glass gasket

Store owner replied: Chuck, Your restoration looks amazing! Thanks for sharing.

Customer video review of 6L6 TUBE

They work perfectly. Thank You

6L6 TUBE

Customer photo review of 1LA6 TUBE

Great service 👏

1LA6 TUBE

Customer photo review of Electric Guitar Knobs - Qty 2-Brass Fine

The brass knobs as they came are beautifully made. Cleanly machined and the knurling was immaculate. I chose to age them a little so I used white vinegar and salt vapor, which I think worked really well.

Electric Guitar Knobs - Qty 2-Brass Fine

Customer photo review of Custom Engraved Wood Shift Knobs | Personalized Maple

Build isn't 100% complete, but screwed knob on shifter to get a feel for the look. Everything looks good and It's going to be a great addition to my custom bike. No one will have a shiter knob like this. Big River does quality work. I worked with Ben and he was detail oriented and made sure everything was good to go before he started. Will definitely use Big River again if I need something custom.

Custom Engraved Wood Shift Knobs | Personalized Maple